Shipping policy


Shipping Policy – Aurex Chains



At Aurex Chains, we are committed to delivering your order quickly and safely.



Processing Time



All orders are processed within 1–3 business days.

Orders are not shipped on weekends or holidays.



Shipping Time



Estimated delivery times:


  • United States: 5–10 business days
  • International: 7–15 business days



Please note that delivery times may vary depending on your location and carrier delays.



Shipping Rates



  • We offer free shipping on orders over $30
  • Standard shipping rates are calculated at checkout




Order Tracking



Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real-time.



Delays



While we do our best to deliver on time, Aurex Chains is not responsible for delays caused by:


  • Shipping carriers
  • Customs processing (for international orders)
  • Incorrect shipping information provided by customers




Incorrect Address



Please make sure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.



Lost or Stolen Packages



Aurex Chains is not responsible for lost or stolen packages once they are marked as delivered.

If this happens, please contact the shipping carrier directly.



Contact Us



If you have any questions about your order, feel free to contact us: supportaurexchains@gmail.com